We’ve got the answers! Our FAQ covers everything you need to know about shopping with us, from order tracking and payment options to returns and sizing guides. Find quick and helpful information to make your shopping experience seamless.
2-7 working days maximum.
You will be contacted by phone after placing your order to confirm that the order has been shipped (if there is no response, the order will not be shipped)
You choose the product, then choose the appropriate size and color.
Choose to continue shopping if you want to add other products to the cart.
or
You choose to proceed to payment, then choose the payment method (cash upon receipt or online payment).
You can also add a promo code if available.
Then you choose to confirm the order, and from here the order number will appear to you, and we will have already received your order successfully!
You can cancel the order if it has not been shipped through our social networking sites (Facebook – Instagram – WhatsApp) with the order number or phone number.
ou can return or exchange your order within 14 days from the date of receipt
You will receive a representative to receive the return, and within 14 days (after examining the order), the amount will be refunded to you, minus the shipping price, via an electronic wallet (bank account – Vodafone Cash).
The product returned to us must be in the same condition as delivered, complete with packaging (otherwise, the product will be returned to you again).